Policies

Check-In

Please arrive 15 minutes early to check in. Late arrivals may result in a shortened or canceled appointment to keep schedules on time.

Reservation Policy

Appointments are in high demand, so we recommend booking in advance. Cancellations require 48 hours’ notice to avoid being charged in full. Some services may require a credit card deposit, which will be applied toward your service and deducted from your total at checkout.

Refunds

No refunds on services. Adjustments can be scheduled within 72 hours of your appointment and completed within 7 days. Adjustments with a higher-level stylist may incur additional charges. Major color changes may require multiple sessions and are not covered under the adjustment policy.

Product Returns

Products may be exchanged or returned for store credit within 30 days. Styling tools and makeup are final sale, with warranties handled by the manufacturer.

Prices & Length of Service May be Subject to Change

Prices and service times may vary. Confirm details during your consultation.

Gratuities

Gratuities are never expected but always appreciated. Preferred methods are Cash App, Venmo, or cash, but they can also be added to your bill if needed.

Harassment

We are committed to a respectful, harassment-free environment. Please treat our staff professionally at all times.

Salon Guests & Children

To ensure a relaxing and enjoyable experience for all guests, we kindly ask that children and visitors only accompany you if they are scheduled for services. Thank you for understanding!